The Auditor General (AG) has again identified issues in her annual report which reflect problems with Ontario health care capacity and privatization. First, here are six key problems with the maintenance of the 16 privatized P3 ("public private partnership") hospitals in Ontario:
- There are long-term ongoing disputes with privatized P3 contractors over the P3 agreements, including about what is covered by the P3 (or “AFP” as the government likes to call them) contract.
- The hospitals are required to pay higher than reasonable rates to the P3 contractor for maintenance work the contractor has deemed to be outside of the P3 contract.
- Hospitals are almost forced to use P3 contractors to do maintenance work the contractors deem outside of the P3 contract or face the prospect of transferring the risk associated with maintaining the related hospital assets from the private-sector company back to the hospital
- The AG “found that Infrastructure Ontario had not considered the private-sector companies’ disputes with project owners during the maintenance phase of existing AFP projects. As a result, private-sector companies in the consortia that have performed poorly in maintaining buildings—in that they have had many failures and disputes with hospitals and other government entities—have been members of other consortia that have been awarded additional AFP contracts.”
- Hospitals are experiencing funding shortfalls for their P3 maintenance agreements.
- Four hospitals that the AG spoke to have either requested additional funding from the MOHLTC or informed the AG that they had experienced a funding shortfall, but had not made a request for additional funding from the Ministry. These hospitals advised the AG that the total funding shortfall was $8.1 million in 2015/16.
- The MOHLTC has provided some extra funds for the P3 hospitals to deal with these shortfalls, but, according to the hospitals the AG spoke to, the additional funding provided by the Ministry does not cover the full amount of the shortfall. Management at the hospitals informed the AG that they have been required to reduce funding in other areas within their existing budgets to make up these shortfalls
- Here’s an example of one dispute: In one of the hospitals interviewed, 30 out of 84 negative pressure rooms were not in use from May 2015—when the construction of the hospital was determined to be substantially complete—to July 2017, when the private-sector company finally acknowledged and started to address the deficiency. Making these rooms available is the responsibility of the P3 contractor under the maintenance portion of the agreement. According to the CEO of the hospital, this is a serious matter because negative pressure rooms are used for infection control. The hospital CEO further noted that, even after acknowledging the availability failure, the private-sector company was still very slow to respond to and resolve the failure, causing the hospital to suggest that it appeared that the penalties were not significant enough to incentivize faster resolution. To date, the hospital has withheld $139,000, which represents two months’ worth of penalties. As of July 2017, this situation remained largely unchanged.
- In another hospital, the Personal Alarm System, which is a central monitoring system that is intended to ensure the health and safety of patients, staff and visitors, experienced repeated failures since January 2014; these persisted into 2017. Examples of the failures include false alarms, system slowdowns, security office camera problems, and door lock issues. The hospital and the private sector company are in dispute regarding the amount of penalty, in the form of deductions against payments to the private-sector company. The hospital has asserted that the amount of deductions allowed under the AFP agreement totals over $71.4 million over the three-year period, but the private-sector company has not recognized any failures. In addition, the hospital has incurred over $2.3 million in legal, consulting and other professional fees since January 2014 to deal with this issue.
Other health care problems identified by the AG include a variety of problems with privatization and insufficient hospital capacity:
- The Ministry of Health and LTC (MOHLTC) has not sufficiently updated its price list for tests done by private labs since 1999. It plans to implement a new price list this year – but if it had done so even in 2015/6, it would have saved $39 million.
- The MOHLTC has also not significantly reviewed the billings of doctors who order a lot of lab tests – fifteen of whom ordered between $600,000 and $1.4 million worth of tests done in a year. Each of those 15 doctors ordered over 75,000 tests in a single year. The AG does not add that some doctors own private labs, but that reality does raise the question of potential conflicts of interest.
- Urgent surgeries for 15 out of 17 types of cancer did not meet the MOHLTC 14 day wait time target.
- Wait times for stem cell transplants exceeded the Cancer Care Ontario's target: 1.5 times the wait for cases where the patient previously stored stem cells and 7 times the wait for cases where someone else’s stem cells were used.
- The Province sometimes sends patients to the United States for the procedure, at an average cost of $660,000 —almost five times the $128,000 average cost to do the procedure in Ontario. Bottom line: the lack of hospital capacity in Ontario will cost Ontario over $90 million between 2015 and 2021.